getRatingAppointmentInfo

getRatingAppointmentInfo

This method retrieves detailed appointment and agent information based on an encrypted token and verifies if the appointment is eligible for rating.

1. Decrypt Token

   • Decrypt the input token using AES with a secret key.
   • Extract bookingId and appointmentId from the decrypted payload.
   • If either bookingId or appointmentId is missing, throw a BadRequestException indicating an invalid token.

2. Determine Appointment Type

   • Check if bookingId starts with 'BKD' to identify if the appointment is internal.
   • Internal appointments will be queried from appointments table.
   • External appointments use appointments_ehr table.

3. Fetch Completed Appointment

   • Query the appropriate repository (appointmentRepo or appointmentEhrRepo) for the appointment using:

     • appointmentId
     • Booking ID field name depending on internal/external type (bookingId or emrAppointmentId)

   • Use the helper method fetchCompletedAppointment with the appropriate parameters.

   • If no appointment is found, throw a NotFoundException.

4. Check Rating Status

   • Query the ratingNotificationRepo for notifications linked to this appointment with status either:

     • RATED
     • CANCELLED

   • If any such notifications exist:

     • If any have status RATED, throw a BadRequestException indicating the appointment has already been reviewed.
     • Otherwise, throw a BadRequestException indicating the appointment can no longer be reviewed.

5. Construct and Return Appointment Info

   • Return an object containing:

     • bookingId (from the appointment record, depending on appointment type)

     • startDatetime

     • customerId

     • agent object with:

       • id
       • name (concatenation of agent type name + first and last names)
       • imageUrl

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